Photo of Alex Mack

Alex Mack

Research

Alex is an anthropologist who focuses on innovative problem solving based on design thinking and a deep understanding of what people do.

View all team members

Alex Mack’s blog posts:

A remote-first guide to remote culture

The right benchmarks

What research can do: A maturity model for government agencies

The impact of internal incentives on product outcomes

How bad incentives can lead projects astray, and how to set things straight

How to create an inclusive user research environment

The 21st Century IDEA Act Playbook Part 4: Prioritize modernization with user research

A case for incremental change and accessibility

Qualitative and quantitative research