Accessibility statement

Accessibility Beyond Compliance is a core part of Ad Hoc’s strategy that expresses our responsibility in designing products and services that do not create or contribute to systemic barriers, discriminatory attitudes, or social exclusion.

We’re committed to ensuring digital accessibility for all, which includes:

  • Framing accessibility around the diversity of the human experience, not just legal compliance.
  • Fostering inclusive culture and workspaces.
  • Providing an inclusive and proactive approach when hiring and onboarding disabled people.
  • Continually improving external and internal facing websites to meet and exceed Worldwide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA.

Check out our Accessibility Playbook for more on our approach.

Measures to support accessibility

We have set the following initiatives in place to promote the accessibility of our public-facing website and working culture:

  • Include accessibility throughout our internal policies and working culture.
  • Integrate accessibility into our digital service approach.
  • Hire and cultivate a team of accessibility specialists.
  • Provide ongoing accessibility training for our colleagues.

Website conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Ad Hoc’s website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Our process

We’re committed to achieving full AA conformance by the end of 2023. To do this, we’re undertaking the following steps:

  • Sitewide accessibility scans using Deque’s axe tools.
  • Manual accessibility testing by internal accessibility specialists on selected, high-traffic pages with the goal of a 100% sitewide manual review by the end of 2022.
  • Manual accessibility testing and reviews on all new site components.

What we’re working on now

  • Making headings more succinct and descriptive of their sections
  • Logically ordering headings and eliminating gaps between them
  • Reducing the length of longer link text
  • Including purpose and target in link text
  • Reducing the number of duplicate links on longer content pages
  • Labeling regions more descriptively


Ad Hoc believes that hiring skilled professionals with disabilities empowers our team to make access to government more equitable and inclusive to the communities we serve. As such, we strongly encourage people with disabilities to apply to our open positions.

Our recruitment team routinely provides applicants with assistive technology, captioned video interviews, and many other tools/techniques to ensure equal access to an informative, engaging, and positive interview experience.

Please contact to let us know how we can best support your interviewing experience. Our trained staff looks forward to hearing from you.

Published January 18, 2022, referencing the W3C Accessibility Statement Generator Tool and Lainey Feingold's Accessibility Statement best practices.

Help us do better

We welcome your feedback on the accessibility of our website and digital service approach. If you can’t access specific materials or content on our website, please let us know and we will work on providing an alternative if possible.

You can reach us by email, phone, or an anonymous online form:

You can also request accommodations to access specific materials or additional content (documents and media) on our website through the methods listed above.